Terms of Service

1 · Who we are

GripForge (“the Service”) is published by JOE ASSISTANT, a French société par actions simplifiée (SAS) registered under SIREN 944 391 135 (RCS Paris), with its registered office at 200 rue de la Croix Nivert, 75015 Paris, France (“we”, “us”) — reachable at contact@gripforge.ai. The Service attaches weapons and props to rigged 3D characters through a web Studio, an HTTP API and an MCP server, and returns bind data and baked GLB files.

By creating an account or using the Service you agree to these Terms. If you use the Service on behalf of a company, you represent that you are authorized to bind that company, and “you” refers to it.

2 · The Service

GripForge provides automated placement of props on rigged characters: hand-bone resolution across naming schemes, body-height scaling, grip seating and orientation, optional AI-assisted refinement, and exports (bind JSON, engine snippets, baked GLB). Automatic placement is heuristic by nature: results depend on the quality of the input meshes and rigs and may require manual adjustment (Studio sliders, grip markers). We continuously improve the pipeline; the exact behavior of heuristics may evolve between versions.

3 · Accounts

You need an account to use the Studio. You must provide a valid email address, keep your password confidential, and notify us promptly of any unauthorized use. You are responsible for all activity under your account and your API key. Accounts are for one legal person; sharing one account across a team requires a plan that allows it.

4 · Plans, credits and metering

One credit is consumed per successful attach, whether performed in the Studio, through the HTTP API or via the MCP server. Failed requests (validation errors, processing failures) are not charged. Monthly quotas reset on the first day of each calendar month (UTC) and unused credits do not roll over. The free plan includes a limited monthly Studio quota; API and MCP access require a paid plan. We may adjust plan quotas and pricing; changes apply from the next billing period and will be announced in advance.

5 · Orders, billing and the Merchant of Record

Paid plans are sold by our authorized reseller and Merchant of Record, Paddle (Paddle.com Market Ltd and its affiliates), who is the seller of record for all paid orders. Paddle handles payment processing, applicable VAT/sales tax collection and remittance, and invoicing; your invoice and card statement will reference Paddle. Paddle’s buyer terms apply to the purchase transaction itself. Subscriptions renew monthly until cancelled. You can cancel at any time and keep access until the end of the paid period. Refunds are governed by our Refund Policy.

6 · Acceptable use

You agree not to:

• resell, sublicense or provide the raw Service to third parties as your own service;
• circumvent or attempt to circumvent metering, quotas or plan gating;
• probe, scan or test the vulnerability of the Service without written permission;
• upload content you do not have the rights to process, or content that is unlawful;
• use the Service to build a directly competing automated attach service;
• impose an unreasonable load on the infrastructure (rate abuse, scripted floods).

We may suspend or terminate accounts that violate these rules, with notice where reasonably possible.

7 · Your content and intellectual property

You retain all rights to the 3D models you upload. You grant us a limited, temporary license to process them solely to provide the Service (computing the attach, returning results, debugging failures). Uploaded files are not used to train machine-learning models and are not shared with third parties. Output files (binds, snippets, baked GLBs) belong to you and may be used in any project, including commercial games, with no attribution required.

The Service itself — including its software, algorithms, documentation, branding and site content — remains our property or that of our licensors. These Terms grant you no rights to it beyond normal use of the Service.

8 · Third-party services

We rely on processors listed in our Privacy Policy (hosting, payments via Paddle, analytics, AI inference for optional refinement). Their availability may affect the Service; we choose providers with appropriate guarantees but do not control them.

9 · Availability, support and changes

The Service is provided “as is” and “as available”, without warranty of uninterrupted or error-free operation. We may modify, suspend or discontinue features; if we discontinue the paid Service entirely, prepaid unused periods will be refunded pro rata. Support is provided by email at contact@gripforge.ai on a reasonable-effort basis.

10 · Disclaimer and limitation of liability

To the maximum extent permitted by law: (a) we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement; (b) we are not liable for indirect, incidental, special or consequential damages, loss of profits, revenue, data or goodwill; and (c) our aggregate liability for all claims arising out of the Service is limited to the amounts you paid for the Service in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law (including gross negligence, willful misconduct, or consumers’ statutory rights).

11 · Indemnification

You will indemnify and hold us harmless from third-party claims arising from content you process through the Service in breach of Section 6 or 7, including reasonable legal fees, except to the extent the claim results from our own breach of these Terms.

12 · Termination

You may stop using the Service and delete your account at any time. We may terminate or suspend your access for material breach of these Terms, with prior notice and an opportunity to cure where practicable. Sections 7, 10, 11 and 13 survive termination.

13 · Governing law, disputes and changes

These Terms are governed by French law. Mandatory consumer protections of your country of residence remain unaffected. Before any court action, we both agree to attempt an amicable resolution via contact@gripforge.ai; consumers in the EU may also use the European Commission’s Online Dispute Resolution platform. Competent courts are those of Paris, France, subject to mandatory venue rules. We may update these Terms; material changes will be announced on this page and, for paid users, by email at least 15 days before taking effect. If a provision is held unenforceable, the rest remains in force.